iPad and iPhone users: if you are running the iOS 10 operating system you may encounter issues logging in or using Investor Online. We are currently working to resolve these issues as soon as possible.
Why use Investor Online?
Investor Online gives you quick and easy access to your account information when you want it.
Stay in touch with your investment information and account details 24 hours a day, 7 days a week via a secure, internet-based account information service.
Investor Online gives you everything you need to know about your account, including your account summary, portfolio valuation, asset allocation, asset performance, transactions details, product disclosure statements and much more.
Did you know...
... you can receive your Investor Reports online?
Find out how to register for eStatements.
Read terms and conditions for eStatements and online communications
Using Investor Online
Accessing Investor Online is simple. You'll receive a temporary PIN with your Welcome Kit which enables you to access Investor Online immediately. If you have any questions about using Investor Online, simply call 1800 998 185 or email us
Forgotten or lost your PIN?
If you’ve forgotten your PIN, simply click the ‘Forgotten PIN’ link. To use this facility, you’ll need to answer a few verification questions and ensure we already hold your email address on our system. If not, you’ll need to call us first so we can update your email details.
Maintaining safe and secure access
To ensure the ongoing security of your account information, please read our tips
is optimised and fully supported for Microsoft Edge and Internet Explorer (IE) up to version 11 but can also be accessed using Google Chrome, Firefox, Safari, Netscape and Opera.