Investor Online gives you quick and easy access to your account information when you want it.

Stay in touch with your investment information and account details 24 hours a day, 7 days a week via a secure, internet-based account information service.

While your account is still open, Investor Online gives you access to everything you need to know about your account including your account summary, portfolio valuation, asset allocation, asset performance, transaction details, ongoing fees paid, member statements, product disclosure statements and more.

If your account was closed after 30 June 2023, you can still use Investor Online to access key historical account information, as well as member statements and correspondence we've sent you.

Need help?
If you have any questions about using Investor Online, please phone 1800 998 185 from Monday to Friday, 8:30am to 7pm AEST (or 8pm AEDT).

Accessing Investor Online is simple, you just need to enter both your Personal Identification Number (PIN) and account number. For security, these are sent separately to you.

If you've forgotten your PIN, simply click the 'Forgotten PIN' link. To use this facility, you'll need to answer a few verification questions and ensure we already hold your email address on our system. If not, you'll need to call us first so we can update your email details.

To ensure the ongoing security of your account information, please read our tips.

Investor Online is optimised and fully supported to be used with Microsoft Edge. You can also use Chrome, Safari, Firefox and Opera to access the site.